Yes. We offer to master one track completely free. This is a one time offer for each artist / record company. Get one track mastered for free

For a small number of tracks or an album usually within 3 to 5 days. When we receive your tracks we'll email you to let you know when we have scheduled the mastering for.

The basic price is $35 per track. We offer discounts on 10 tracks and more. You can see all our charges on our prices page

Yes we master all kinds of music. The only types of music we won't work with are where there is sexist or abusive language or violence orientated lyrics.

The quality of compressed file formats is very low in comparison to the uncompressed formats. We want our work to be of the very highest quality and so will not compromise in this area. Very few mastering houses will master from compressed formats.

Yes it does. That said it's not really about time, but the quality of the end result. The skill of the mastering engineer and what you pay for is his understanding of what needs to be done to make the track sound good. It's all about the end product.

Mastering can do a great deal to improve the sound of a track. The quality of the finished product is dependant on the quality of the master mix. If you have a mix which is poorly balanced it won't sound as good when mastered as one which is well balanced. Having said that, with the tools we use a lot can be done to help a mix which needs help! We always enjoy the challenge of mastering something which maybe isn't perfect and you would be surprised at the difference skilled mastering can make

Just fill in the form on the upload page and upload your tracks.

After we have mastered your tracks we will send you a link so that you can download short versions of your tracks for your approval. Usually these will be the first 2 minutes of each track. You will at the same time be sent a PayPal invoice. Once you settle that invoice you will be sent the link to download your complete mastered tracks

We will invoice you by PayPal. If you have a PayPal account you can use that or you can pay using your credit card through PayPal

Yes. For every new paying customer you bring to us you will get one track mastered at 50% discount. Email us with the details to get the discount.

Our contact details are on the contact page. We respond quickly to email so it's generallly best but if you need to call, don't hesitate

We're sorry but all our mastering is unattended

Yes you can. Whilst he's mastering he won’t be picking up the phone, but will always return your call.

After you have uploaded your music it is taken offline and stored on our internal servers for mastering.

We appreciate how important this is. Be assured that your music will be handled with absolute discretion and confidentiality.

We want you to be happy with your mastered tracks. If you're not happy, the first revision will be carried out free of charge. Any subsequent revisions will be charged at standard rate.

Just go to our contact page and email us.

The upper limit for a single file is 2GB. A 44.1k 16bit file is approx 10mb per minute, so 200 minutes would be 2Gb. If your files are 24bit then 2Gb would be approx 133 minutes. If you are working at higher sampling rates the increase in file size might mean that a whole album would be larer than 2Gb. If this is so then use as many uploads as you need.

ISRC is the International Standard Recording Code which is a unique identifier for each version of each track. You can read more at www.ifpi.org/isrc. You do not have to supply a barcode (UPC/EAN) or ISRC number but it's definitely a good idea to have both if you can. If you do supply them we shall include them in your master.

If you only have your tracks as an audio CD and want to upload them to us for mastering you will have to extract them to a WAV or AIF file.

Mac: Insert the audio CD you wish to extract from into your CD-Rom drive. Double-click the mounted CD icon to display the contents. Drag the tracks to your desktop. Once copied to your desktop rename the files and add an .aif extension. Double-click the files to listen to them and make sure they are OK. If there are jumps clean the CD and try extracting it again.

Windows: If you already have Nero installed you can use the “Save Tracks” feature found in the “Extras” menu. There are many free CD audio extraction utilities available such as Audio Grabber.

Absolutley not one single bit, they are exact 1:1 copies. It's the equivalent of copying data between your hard disks.

Yes. The postal address is on our contact page

You will send your songs as audio files using the upload page on our site. Just complete the form and follow the simple upload intructions. If you have more than one file you could put put them into a folder on your desktop and make a .zip file of the folder. You could then upload the single .zip files.

How to make a .zip file on Mac / PC.

If you would prefer to send us a CD you will find our mailing address on our contact page. When your masters are ready, we will email you a download link where you can download your mastered tracks. If you ordered a CD it will be sent to you by your prefered mailing method.

Only send us the completed stereo mixdown of each song you wish to have mastered. If you have TV mixes and backing tracks you may want to have them mastered too so that the sound is consistent across the different versions. These extra versions are mastered at a reduced rate - see our prices page for details.

If you have more than one file you could snd them a a single .zip file. To do theis put put them into a folder on your desktop and make a .zip file of the folder. You can then upload the .zip file.

How to make a .zip file on Mac / PC.

You will receive an email from us saying that we have received them and notification of when they are scheduled to be mastered. We probabaly won't listen to the files until they ardue to be mastered, so if there are any problems with your file, you may not know for a few days.

When you order a CD you will also download a form on which you will give us details regarding your requirements for the CD. There is space here for you to write the gaps lengths you want between each track. You can leave it to the judgement of the mastering engineer if you're not sure about this.

When your tracks are ready you will be sent an email with a link to download your mastered tracks

Yes they can be. Mention this in the box marked 'mastering style and special instructions' on the order page. They will be an extra charge for postage. Unless you state otherwise postage will be standard delivery.

We can deliver you files as WAV 44.1k 16bit or 24bit. We can also deliver mp3s in five different bit rates. If you order a CD album, this can be delivered by mail or as a disc image which you can download.

DDP stands for Disc Description Protocol. You could think of it as a virtual CD or an image of a CD. The advantage of it over a CD is that is is an exact data replication of the CD without the possibility of errors which can always occur when burning a CD. It is a file which can be uploaded to the replication facility and from which the glass master can be made. You could think of it as being able to manufacture the glass master in the mastering suite without going through another transfer stage. It's highly recommended over making the master from a CD.